Payment
Payment for public course offerings is due upon registration. You may pay by check (payable to BSI Group
America
Inc.
or BSI Group Canada Inc.). Course Registration is not official until payment is received.
Cancellation Policy
Payment
Payment for public course offerings is due upon registration. Course Registration is not official until payment
is
received.
Cancellation Policy
To receive a full refund, you must cancel your course registration at least 30 calendar days prior to the start
date
of the course.
If you cancel between 29 and 15 calendar days before the course, you will receive a 50% refund of the course
fee.
No
refunds will be provided for cancellations requested less than 15 calendar days of the course start date. You
may
also
contact us up to 15 calendar days prior to the course and make arrangements to transfer to another course. When
a
transfer request is made, a new course date must be selected. No transfer requests will be allowed less than 15
calendar days of the course start date. Transfers are ineligible for discounts and promotions.
Cancellation and/or transfer requests need to be submitted in writing to solutions.msamericas@bsigroup.com.
Substitutes (swapping one registrant for another) will be accepted until one day prior to the start date of the
course.
In the unlikely event that BSI must cancel a course or change a course location, be advised that BSI's
liability
to
you is limited to the course fee. In such circumstances, customers have the option of a full refund or transfer
to
an
alternative available course. Therefore, you are advised not to book any nonrefundable travel accommodations
until
BSI
previously notified you that the course status has changed from “Scheduled” to
“Confirmed”.
If you have any questions or comments, please contact us at one of the phone numbers listed on the Contact BSI page or by email solutions.msamericas@bsigroup.com.
Foreign Travelers
If you are a course attendee traveling from abroad and you require a visa, please be fully cognizant of our
cancellation policy time frames. Refunds are not granted if you are unable to obtain a visa on time.